REFUND | CANCELLATION

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

Return Eligibility

  • The item must be in the same condition that you received it.
  • Unworn or unused, with tags, and in its original packaging.
  • You must have the receipt or proof of purchase.

Non-Returnable Items

For hygiene and safety reasons, beauty products and gardening items are not eligible for return or refund. Please review product details before purchasing.

How to Start a Return

Contact us at digicookgear@gmail.com.

If your return is accepted, we’ll send you:

  • A return shipping label
  • Instructions on how and where to send your package
Note: Items sent back without prior approval will not be accepted.

Refunds

Once we receive and inspect your return, we’ll notify you about the refund status.

  • If approved, your original payment method will be refunded within 10 business days.
  • Refund timelines may vary depending on your bank or credit card provider.
If more than 15 business days have passed since approval, contact us at digicookgear@gmail.com.

We’re here to help – Your satisfaction is our priority!